Frequently Asked Questions

Find answers to common questions about Naomiki soap, how to use it, shipping, and returns.

Who is Naomiki soap for?

Naomiki is a cosmetic body cleanser for adults who want a simple addition to their daily care routine. It’s suitable for women and men.

Is it only for people over 40?

No. Skin and body odour change differently from person to person. Naomiki can be used by any adult looking for a fresh, clean feeling and a simple body care routine.

What’s in the formula?

The formula includes a base of plant oils and butters, persimmon extract, Zinc PCA, and sodium hyaluronate. See the packaging for the complete INCI ingredient list, and check it carefully if you have a known allergy.

Is the foaming net included?

Yes. An exfoliating foaming net is included with the 100 g bar.

How do I use the soap?

Wet the soap and net, work up a lather between your hands, apply it to damp skin, and rinse thoroughly. Let the soap and net dry between uses.

Can I use it on my face?

This product is intended as a body soap. Avoid the eye area and mucous membranes. If irritation occurs, stop using it and consult a healthcare professional.

Is Naomiki a medical treatment?

No. Naomiki is a cosmetic cleansing product and is not a substitute for medical diagnosis, advice, or treatment.

Where do you ship?

We are preparing delivery to England, Scotland and Wales. UK ordering is not open yet. See our delivery information for launch updates.

How long does delivery take?

Delivery charges and estimated times have not yet been confirmed. These will be published before UK ordering opens.

Can I return the soap?

You can exercise your statutory right of withdrawal if the product’s sealed packaging is intact. For hygiene reasons, soap unsealed after delivery cannot be returned under this right. Please see our Returns, Refunds & Right of Withdrawal page.

How can I contact Naomiki?

Email naomiki.care@gmail.com or use our contact form. Please include your order number if you have one.